Leadership and Management Development

The cornerstone of effective business execution is to get things done through others. This is the fundamental role of good leadership. Leaders define the company culture by setting goals and priorities, by being actively involved, and by putting the right people in the right jobs that are also energized and optimistic.

These seminars will help you assess the gaps in your company’s leadership capabilities and will provide ready-to-use strategies for improvement.

Accountability That Works

Study accountability in the context of continuous quality improvement. Create greater team effectiveness by ensuring that each task within a project has an owner; learn to be accountable without being defensive, and create accountability-based questions that focus on results. Create a safe environment for accountability with full comprehension of the five core areas of accountability.

Applied Strategic Planning

The goals of the organization are met by effective leaders who make decisions with the strategic plan in mind. Learn to align long- and longer-term strategy with the mission statement, and measure strategic goals against vision, values, and culture. Work with performance analysis and gap analysis. Examine successful strategy for implementation and monitoring.

Building Commitment to Change

Organizational change can strengthen and improve performance; it requires skillful leadership. Garner authentic commitment to the new direction as quickly as possible by understanding the emotions that employees will experience during progressive stages of change. Recognize the self- defeating attitude, and skillfully redirect to overcome resistance. Keep organizational objectives on track in the face of change by building solid commitment from your team. Learn to create a climate that will accept and encourage changes.

Collaborative Conflict Resolution

Differentiate between “functional” and “dysfunctional” conflict and provide positive guidance toward a resolution while retaining the goals of the organization. Practice a collaborative model for conflict transformation by encouraging creative options. Manage conflict that arises within teams. Assess your personal conflict management style and learn how to best influence positive outcomes.

Preventing Harassment in the Workplace

Maintain a healthy and comfortable workplace environment by understanding sexual harassment issues, and pro-actively diffusing inappropriate behavior. A study of the policies, and procedures for reporting harassment situations will motivate leaders to actively protect team members (and the organization) from inappropriate behavior and potential litigation.

Cultural Diversity in the Workplace

Lead a team that leverages the advantages of a culturally diverse composition. Learn techniques to overcome barriers that stand in the way of a diverse workforce. Distinguish between valuing differences, and managing diversity.

Delegating Successfully

Your staff will become underutilized and dissatisfied if you lack delegation skills. Explore a model for delegating workload and identify criteria for selecting the right person for the task.

Goal Setting

Become adept at formulating goals that are specific, measurable, achievable, realistic, time-based, and aligned to the organization’s overall mission and strategy. Learn an approach to creating action plans that help ensure that goals and objectives are achieved.

Making the Most of Meetings

Assess the need for meetings. Recognize and arrange events that need to happen before, during, and after a meeting. Identify the factors that drain meeting productivity. Learn to manage conflict and other difficult behavior during the meeting. Use meetings to save time, improve decision making, and build team momentum.

Leadership Excellence

Understand personal leadership styles, and the keys to leading different styles of people. Identify common leadership challenges, and the forces to overcome them. Discuss the responsibilities of managing people and projects. Learn, discuss, and apply coaching techniques. Learn to create and communicate vision.

Hire Hard, Manage Easy – Interviewing and Selecting

Learn and practice key skills that are critical for finding and keeping the best talent. Review guidelines to follow during the interview and selection process. Practice conducting a behavioral, structured interview.

Financial Fundamentals for Non-Financial Managers

A succinct review of the primary financial statements, basic cash-flow concepts, cost analysis, and budget preparation. Participants will perform calculations to reinforce the concepts that will provide a solid foundation for effective business decisions.

High Performance Coaching

Evaluate the character and capabilities of subordinates and choose where to direct energy for systematic improvement in the competencies that your organization needs. Choose and apply a specific coaching model and recognize the barriers to an effective coaching relationship.

Motivating and Managing Performance

Define the essential components of a performance management system. Identify motivators and study strategies that foster a self-motivating work environment. Understand generational differences and the impact on workplace motivation. Recognize the importance of providing continued professional growth opportunities for your team members.

Problem Solving and Decision-Making

Think clearly and creatively about problem situations with a focused approach to problem solving. Find and solve root causes to avoid future difficulties. Support and explain decisions to all stakeholders.

Strategic Leadership and Decision Making

Learn how to perform multiple scenario analyses. Practice strategy formulation. Gain strategic and critical thinking competencies. Make sound decisions in today’s fast-paced environment.

Managing Stress in the Workplace

Recognize symptoms of stress in others and understand the effect of stress on employee behavior. Increase your ability to adapt to ongoing changes and demands; learn how to structure work environments to minimize stress. Move stress from a negative to a positive influence in yourself .

The Ethical Leader

Recognize situations that produce ethical dilemmas. Anticipate potential issues and develop ethical behavior scenarios specific to your organization. Create an ethics management program for employees.

Essentials of Crisis Management

In a turbulent economy and in an uncertain environment, specific management and leadership skills pertaining to coping and leading during a crisis are more crucial than ever. Our training course of “Essentials of Crisis Management” aims to enhance the KSAs (knowledge, skills, and attitudes) of key role participants to be competent and ready to apply management best practices when it comes to managing in challenging and tough times.
Based on the clients’ needs, the training will cover, but not limited to, the following: ~ Nature and types of Crises
~ Crisis Prevention, Crisis De-escalation, and Crisis Intervention
~ Problem Solving Techniques
~ Decision Making Models
~ Recovery Management
~ Information Management
~ Communication with Internal and External Stakeholders ~ Motivation and Coaching during a crisis
~ Do’s and Don’ts of Crisis Management
~ Organizational Behavior and Crisis management ~ Managing Performance during crisis
~ Employee Empowerment